Refund Policy

At Sree Nikhil Autoelectricals Works & Air Conditioning Private Limited, we strive to ensure our customers are completely satisfied with their purchases. If you are not entirely happy with your order, our refund policy is outlined below:

1. Eligibility for Refund

You may be eligible for a refund under the following conditions:

  • You received a damaged, defective, or wrong product.

  • The product is unused, in its original packaging, and returned within 7 days of delivery.

  • The issue has been reported within 48 hours of delivery, along with clear photo/video proof.

2. Non-Refundable Items

  • Items damaged due to mishandling or misuse after delivery.

  • Custom-made or bulk orders.

  • Products returned without original packaging or accessories.

3. Refund Process

  • Once the returned product is received and inspected, we will notify you of the approval or rejection of your refund.

  • If approved, the refund will be processed to your original payment method within 7–10 business days.

4. Cancellation-Based Refunds

  • If your order is cancelled within the allowed time frame (as per our Cancellation Policy), a full refund will be initiated within 7–10 business days.

5. How to Request a Refund

To request a refund, please contact us at:

📧 Email: SreeNikhilpvtltd@gmail.com
📞 Mobile: +91-9848573719