At Sree Nikhil Autoelectricals Works & Air Conditioning Private Limited, we prioritize quality and customer satisfaction. If you are not satisfied with your purchase, you may request a return as per the policy outlined below:

1. Conditions for Return

You may initiate a return if:

• The product delivered is damaged, defective, or not as described.

• The item is unused, and in its original packaging, along with all accessories, manuals, and tags.

• The return request is raised within 7 days of delivery.

• You notify us of the issue within 48 hours of receiving the product, with supporting images or video proof.

2. Items Not Eligible for Return

• Products that show signs of use, damage, or modification.

• Custom-made, special order, or bulk order items.

• Items returned without original packaging or missing components.

3. Return Process

To initiate a return, contact us with your order details:

📧 Email: SreeNikhilpvtltd@gmail.com
📞 Mobile: +91-9848573719

Please provide:

• Order ID

• Reason for return

• Photo/video evidence (if applicable)

After verification, we will guide you through the return shipping process or arrange a pickup if applicable.

4. Return Shipping

• If the return is due to our error (wrong, damaged, or defective product), return shipping charges will be borne by us.

• In other cases, the return shipping cost will be the customer’s responsibility.

5. Refund After Return

Once the returned product is received and inspected:

• A refund or replacement will be processed as per your preference.

• Refunds will be credited to the original payment method within 7–10 business days.